headlight
Traceworks privacy policy statement
1. Personal Security
All the statistical information we compile for your web site and personal information that we collect about you is considered confidential. This information is protected by usernames and passwords. You should keep your password and user name confidential.
TraceWorks™ aggregates data across all the web sites using Headlight™ concerning certain broad categories, such as Internet browser usage and screen resolution. This information is presented only in an aggregate form, and in no event will we compile specific site data without permission.
2. Access to your Information
Headlight™ will not access, modify, or otherwise divulge the statistical information we compile for your site except for the express purpose of generating reports which have been authorized by you or otherwise agreed to by you, or unless acting under a good faith belief that such action is necessary to: (1) conform to legal requirements or comply with legal process; (2) protect and defend the rights or property of TraceWorks™; (3) enforce our agreements with customers and visitors; or (4) troubleshoot any service problems.
3. Data Collection Methods
TraceWorks™ uses cookies (small pieces of information that a web site transfers to your computer’s hard disk for record-keeping purposes) to make our web site and products more useful – allowing us to personalize information for visitors and by storing information about customer preferences. The use of cookies is an industry standard, and many major web sites use them to provide useful features for their customers.
For customers of Headlight™, we store the necessary information in a cookie which re used for the following purposes:
- To identify you
- To customize our site for you
- To help improve navigation
Most browsers are initially set up to accept cookies. If you would prefer, you can set your browser to reject cookies. However, you will not be able to use Headlight™ properly if you do not accept the cookie defined above.
Your visitors can also reject cookies. If a visitor to your web site rejects cookies, Headlight™ captures only a subset of the information necessary to generate all traffic reports.
4. Personal Information
Headlight™’s registration form may require users who signed up for the service, registered for a trial version or requested additional information to give us contact information (such as their name and e-mail address), and/or financial information (such as a credit card number). This personal and financial information allows TraceWorks™ to process and fulfil your request, register your account, check your qualifications for registration and to bill you for products and services.
When you submit comments and questions on our products via the feedback command, we also ask for your e-mail address. This is to allow us or one of our resellers to contact you if there are questions about your feedback.
When you enter a contest or sign up for a Web seminar or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the event, notify winners and develop customer marketing messages tailored to your interests.
In addition to the uses for the information you submit to us, we may use personally identifiable information about you to:
- Contact you when necessary for additional information necessary to process or fulfill your order; determine if you are satisfied with our service; inform you that an upgrade is available; inform you of the status of your volume plan.
- Send or contact you with information or special offers about TraceWorks™ or TraceWorks™’s products.
- Allow a partner to contact you concerning Headlight™ products.
Like many companies that accept payment by credit card, TraceWorks™ may share customers’ personal information with qualified third parties in order to process your order or perform a credit worthiness check.
TraceWorks™ may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of TraceWorks™, our users, or others.
5. 3rd Party Partners
Distributors and resellers are independent third parties who sell Headlight™ and other products. We share your information with these third parties only for the purposes of allowing you to be contacted with information and offers concerning TraceWorks™ and Headlight™. How distributors and resellers handle your information is not subject to the exclusive control of TraceWorks™ and these third parties are not subject to this privacy statement. If you do not agree to these terms, please opt-out during the registration process.
6. Access to Personal Information Stored at Headlight™
Customers have access to personal information about them that TraceWorks™ holds in the Headlight™ database. You can access these information by logging in to your account at headlighthq.com and correct this information where it is inaccurate.
TraceWorks™ may store information about customers in other databases for secondary purposes such as marketing.
7. Opting Out
Individuals may opt-out from having cookies stored by Headlight™ on their computers by blocking statcamp.net domain.
Information on how to block and delete cookies from your browser: aboutcookies.org
For More Information
If you have any questions or comments about this policy, our services, or your experience with Headlight™, you can use the Help & Support on our web site.
Regards,
TraceWorks™